Why won't my HarvardKey let me into the site I want to use?

Having a HarvardKey (or any of the other credential types listed on the HarvardKey login screen) does not automatically give you permission to access all Harvard resources. The academic or administrative groups responsible for those sites or applications manage who is allowed to have access. Sometimes license agreements limit who has access to a resource. If you feel that you should have access to a particular resource, contact the administrator directly for help; please note that your primary IT help desk is usually unable to grant you access, since site authorization is determined by site owners.