Claiming Your HarvardKey

Why is my HUID/password (PIN) login expiring?

The HUID/password (formerly known as PIN) login type no longer meets current Harvard IT security standards and will be retired over the fall of 2016. HUID/password users who have not yet claimed a HarvardKey are encouraged to do so as soon as possible, and will also be reminded by email in advance of their HUID/password credential expiring. Once your HUID/password credential expires, you will no longer be able to access many of your Harvard services until you claim your HarvardKey. Read more about Why is my HUID/password (PIN) login expiring?

To what address was my HarvardKey claim confirmation code sent?

For Alumni, this is your preferred email address on record with the Harvard Alumni Association. For other Harvard users, this is the email address Harvard has on file for you.

For all users receiving an email with a HarvardKey claim confirmation code, look for a message from Harvard Identity & Access Management. It will have a subject line of Time-Sensitive: Complete Your HarvardKey Account Registration.

If you do not see the email it in your Inbox, please check your Spam/Junk/Clutter folder (depending on which mail client you use).

I have a HUID, but after I claimed my HarvardKey, my HUID password doesn’t work. Why?

As part of Harvard’s “one identity for life” paradigm, your HarvardKey password automatically replaces your HUID password so you don’t have to remember extra credentials. While your HarvardKey login name and password will get you access to all the applications and resources as your HUID, if you ever need to log in to an app or service using your HUID as the login name, simply use the password associated with your HarvardKey.

If you're ever confused about which login type gets you into which application at Harvard, you may want to check this Read more about I have a HUID, but after I claimed my HarvardKey, my HUID password doesn’t work. Why?

I just did my annual password reset. Do I have to do it again when I claim my HarvardKey?

Yes, you'll have to reset your password when you claim your HarvardKey.  But once you set your new HarvardKey password, you will no longer be subject to the annual change requrement. (Please remember, however, that it's important to change your password if you ever feel that your account may have been compromised or your password exposed to others — even unintentionally.)

After you change your password, you'll want to make sure that you update that password anywhere that it might be stored, such as in your email preferences or apps on your phone or tablet — particularly since Read more about I just did my annual password reset. Do I have to do it again when I claim my HarvardKey?

I'm an Alumnus/Alumna as well as a Harvard employee. Do I need to claim my HarvardKey?

To access Alumni resources, you must claim your HarvardKey. Once you have claimed your HarvardKey, you can also use it to access resources that you previously accessed with your HUID and its associated password. There is no reason to wait to claim your HarvardKey.

Once you have claimed your HarvardKey, whenever you are served with a HarvardKey login screen, login by selecting the HarvardKey tab and entering your login name and HarvardKey password. This will gain you access to all the resources for which you previously used your HUID and password to access. Alternatively, you can Read more about I'm an Alumnus/Alumna as well as a Harvard employee. Do I need to claim my HarvardKey?

If I claim my HarvardKey because I'm an Alumnus/Alumna as well as employee, what about others in my department?

For the next several months, users who don’t yet have a HarvardKey can still log in to all the same resources by selecting the “HUID” tab on the HarvardKey login screen and entering their HUID and its associated password. Resources for which the PIN login screen has been replaced by the HarvardKey login screen (such as financial systems or HARVie) will work with both HarvardKey/password and HUID/password.There will be no difference in what HarvardKey users and HUID users can access.If you are prompted to enter your HUID and password to access a Harvard system that doesn’t use the Read more about If I claim my HarvardKey because I'm an Alumnus/Alumna as well as employee, what about others in my department?