Changing/Resetting Your Password

Need to change or reset your password? Check the table below for your login type and the right link to use — plus contact information for the appropriate service desk if you need extra help. If you're not sure what type of login you have, contact the main Help Desk at or 617.495.7777 for additional guidance.

If you're looking to recover or reset your HarvardKey password, click here for a step-by-step guide.

After you change your password, you'll want to make sure that you update that password anywhere that it might be stored, such as in your email preferences or apps on your phone or tablet — particularly since repeated login attempts with the wrong password may result in your being locked out of your account. For more information on synchronizing your passwords, see Step 3 in this guide (instructions are for HarvardKey password changes, but apply to other login types, too). If you're confused about which login type gets you into which application, check this itemized list of applications' login types, organized by School.

Login Type


As of 12/3, users in Alumni, FAS, CADM, GSE, GSD, HDS, HLS, HMS, HSDM, HSPH, and SEAS — as well as other Harvard users by rollout dates listed here

Harvard University ID/PIN holders who have not yet claimed a HarvardKey

XID guest account holders

Harvard Medical School community