Checklist: Claim Your HarvardKey

HarvardKey is your new login and password for accessing your Harvard email and most University applications. Use your new HarvardKey anywhere that you see the HarvardKey login screen (click here for a list of applications and systems that accept HarvardKey). For users in FAS, Central Administration, or HDS, your HarvardKey will also be your computer login. If you need help, contact the HUIT Service Desk at ithelp@harvard.edu or 617-495-7777.

Note: Users at HBS, HKS, HLS, HMS, and HSDM do not need to update apps and devices used for Harvard email, and therefore may skip Step 3 of this checklist.

Click here for a printable PDF checklist >

Step 1 of 3: Prepare

  Identify the devices you use for Harvard email

After you claim your HarvardKey, you'll need to update your password on all computers and mobile devices* that you use to access Harvard email in order to avoid being locked out of your account. Take a moment now to think of those devices, and if you can, gather them together to update in Step 3.

*If you have two-step verification (also called multifactor authentication) enabled on your Harvard email, do not update your mobile devices with your HarvardKey password.

  If you can, change your password while “hard-wired” 

This means connecting via a network cable (ethernet) or VPN. This is important because it allows your password change to sync with your Harvard computer. For users in GSD, GSE, Harvard Paulson, and Harvard Chan, being on the Harvard network is not necessary.

Step 2 of 3: Claim Your HarvardKey

  Claim your HarvardKey >

Need some help with this step? Check the resources below.

Help for Existing Harvard Users
Students, faculty, and staff who previously held a HUID/password (formerly known as "PIN").

Step 3 of 3: Update Password on Devices & Apps

   Set up two-step verification with Duo

Two-step verification, an added layer of security, is required for some University applications. Set it up on your HarvardKey account by downloading the Duo app on your mobile device. Learn how here.  

 

  Update password managers and stored passwords

To avoid being locked out of your account, update any applications where you have your password stored, such as password managers like LastPass, 1Password, or Apple Keychain. This also includes standalone apps (particularly mobile apps) for services like Google Drive or Office 365. If you're not sure of the apps for which you might have stored passwords, jog your memory using this list of University applications that accept HarvardKey.

Note: If you use the Harvard Secure wi-fi network, you will be prompted for your new credentials. Please enter your HUID and your new HarvardKey password to log in. Mac users may need to re-enroll in Harvard Secure to sync the HarvardKey password. Please visit http://wifi.harvard.edu for detailed instructions.

  Update apps and devices you use for Harvard email

As described above, it's very important to change your password on mail clients such as Microsoft Outlook (including Outlook Web Access in your browser) or Apple Mail so you're not locked out of your account. This includes the email apps on your laptop or desktop as well as all your mobile devices. If you have two-step verification (multifactor authentication) enabled for your Harvard email, skip this step and do not update your mobile devices with your HarvardKey password.

For iOS (iPad/iPhone):
Open "Settings", then select "Mail, Contacts, Calendar"
• Select your Harvard account and tap "Account"
• Enter your new password in the "Password" field and tap "Done"

For Android:
Open the app you use for your Harvard email
• Tap the "Menu" button and select "More"
• Select "Settings", then "Account Settings"
• Enter your new password in the "Password" field and tap "Save"

  See where HarvardKey works at Harvard

Click here for a list, sorted by School and role, of the applications and systems for which you can use your new HarvardKey login.