Claiming Your HarvardKey

To what address was my HarvardKey claim confirmation code sent?

For Alumni, this is your preferred email address on record with the Harvard Alumni Association. For other Harvard users, this is the email address Harvard has on file for you.

For all users receiving an email with a HarvardKey claim confirmation code, look for a message from Harvard Identity & Access Management. It will have a subject line of Time-Sensitive: Complete Your HarvardKey Account Registration.

If you do not see the email it in your Inbox, please check your Spam/Junk/Clutter folder (depending on which mail client you use).

I have a HUID, but after I claimed my HarvardKey, my HUID password doesn’t work. Why?

As part of Harvard’s “one identity for life” paradigm, your HarvardKey password automatically replaces your HUID password so you don’t have to remember extra credentials. While your HarvardKey login name and password will get you access to all the applications and resources as your HUID, if you ever need to log in to an app or service using your HUID as the login name, simply use the password associated with your HarvardKey.

Read moreI have a HUID, but after I claimed my HarvardKey, my HUID password doesn’t work. Why?

I just did my annual password reset. Do I have to do it again when I claim my HarvardKey?

Yes, you'll have to reset your password when you claim your HarvardKey.  But once you set your new HarvardKey password, you will no longer be subject to the annual change requrement. (Please remember, however, that it's important to change your password if you ever feel that your account may have been compromised or your password exposed to others — even unintentionally.)

Read moreI just did my annual password reset. Do I have to do it again when I claim my HarvardKey?